AI-Powered<\/h1> Customer Support<\/h1><\/div>\n
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Start with how you'll like to categorize your inbound messages<\/h2>[\/vc_column_text][vc_column_text]Choose one of our pre-trained models or provide us training data to customize a model. Options include tagging cancellation requests, order changes, interested messages, and more.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″ column_padding_top=”20px” column_padding_bottom=”20px” column_padding_left=”20px” column_padding_right=”20px”][vc_column_text]<\/div>[\/vc_column_text][vc_column_text]Integrate with your current messaging platform<\/h2>[\/vc_column_text][vc_column_text]We’ll set up an API and work with your team to integrate with your existing workflow. Or, if you’re old school, we take CSV spreadsheets too.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”3351″ img_size=”large” alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″ column_padding_top=”30px” column_padding_bottom=”30px”][vc_single_image image=”3356″ img_size=”large” alignment=”center”][\/vc_column][vc_column width=”1\/2″ column_padding_top=”30px” column_padding_bottom=”30px” column_padding_left=”20px” column_padding_right=”20px”][vc_column_text]<\/div>[\/vc_column_text][vc_column_text]Tag your messages in real time<\/h2>[\/vc_column_text][vc_column_text]Your messages get instantly tagged by category. We’ll regularly tune the model to boost performance. In production, our models typically deliver 95-99% accuracy.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988434252{background-color: #f9f9f9 !important;}”][vc_column column_margin_top=”20px” column_padding_top=”40px” column_padding_bottom=”30px”]Case Studies<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988446203{background-color: #f9f9f9 !important;}”][vc_column width=”1\/3″ column_margin_top=”80px”][vc_single_image image=”3322″ img_size=”medium” alignment=”center”][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”]Email Categorization<\/h4><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
Integrate with your current messaging platform<\/h2>[\/vc_column_text][vc_column_text]We’ll set up an API and work with your team to integrate with your existing workflow. Or, if you’re old school, we take CSV spreadsheets too.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”3351″ img_size=”large” alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″ column_padding_top=”30px” column_padding_bottom=”30px”][vc_single_image image=”3356″ img_size=”large” alignment=”center”][\/vc_column][vc_column width=”1\/2″ column_padding_top=”30px” column_padding_bottom=”30px” column_padding_left=”20px” column_padding_right=”20px”][vc_column_text]<\/div>[\/vc_column_text][vc_column_text]Tag your messages in real time<\/h2>[\/vc_column_text][vc_column_text]Your messages get instantly tagged by category. We’ll regularly tune the model to boost performance. In production, our models typically deliver 95-99% accuracy.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988434252{background-color: #f9f9f9 !important;}”][vc_column column_margin_top=”20px” column_padding_top=”40px” column_padding_bottom=”30px”]Case Studies<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988446203{background-color: #f9f9f9 !important;}”][vc_column width=”1\/3″ column_margin_top=”80px”][vc_single_image image=”3322″ img_size=”medium” alignment=”center”][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”]Email Categorization<\/h4><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
Tag your messages in real time<\/h2>[\/vc_column_text][vc_column_text]Your messages get instantly tagged by category. We’ll regularly tune the model to boost performance. In production, our models typically deliver 95-99% accuracy.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988434252{background-color: #f9f9f9 !important;}”][vc_column column_margin_top=”20px” column_padding_top=”40px” column_padding_bottom=”30px”]Case Studies<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988446203{background-color: #f9f9f9 !important;}”][vc_column width=”1\/3″ column_margin_top=”80px”][vc_single_image image=”3322″ img_size=”medium” alignment=”center”][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”]Email Categorization<\/h4><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
Case Studies<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1595988446203{background-color: #f9f9f9 !important;}”][vc_column width=”1\/3″ column_margin_top=”80px”][vc_single_image image=”3322″ img_size=”medium” alignment=”center”][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”]Email Categorization<\/h4><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
Email Categorization<\/h4><\/div><\/div>[vc_empty_space height=”20px”][vc_column_text]- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
- Who:<\/span>Primrose<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
- How many:<\/span>50,000+<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ column_margin_top=”30px”][vc_column_text]Primrose is the UK’s largest online garden retailer. During the pandemic lockdown, they received an influx of orders from customers staying at home. Tolstoy helped them tag top-priority emails (delivery queries and cancellation requests) with 98%+ accuracy<\/strong>.<\/p>\n
This saved them approx. 700 customer agent hours<\/strong>.<\/p>\n
"Read<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width="stretch_row" css=".vc_custom_1595988459052{background-color: #f9f9f9 !important;}"][vc_column width="1\/3" column_margin_top="70px"][vc_single_image image="3333" img_size="medium" alignment="center"][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"]
<"h4" class=\"jt-main-head\" style=\"font-weight:"";\">"Text<\/"h4"><\/div><\/div>[vc_empty_space height="20px"][vc_column_text]- "Who":<\/span>"Bitesize"<\/a><\/li>
- "What":<\/span>"SMS<\/a><\/li>
- "How:<\/span>"60,000\/month"<\/a><\/li><\/ul><\/div>[\/vc_column_text][\/vc_column][vc_column width="1\/3" column_margin_top="30px" column_margin_bottom="40px"][vc_column_text]Bitesize is a San Francisco-based startup that helps users text message and respond to thousands of people at once. This is used by realtors, car dealerships, and politicians to chase leads and respond to customers. Tolstoy helps Bitesize tag thousands of messages<\/strong> in real-time with 95%+ accuracy<\/strong>, so that users know who to prioritize, message later, or stop messaging.<\/p>\n
- "What":<\/span>"SMS<\/a><\/li>
- What:<\/span>Customer emails<\/a><\/li>
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